Floreys Field is committed to protecting and respecting your privacy.

This document outlines practices with respect to information from users who access ‘our website’ (www.floreysfieldoxfordshire.co.uk) or information that is given to us by customers or suppliers corresponding with us via phone, email or otherwise. Throughout this document ‘we’ or ‘us’ refers to Floreys Field. For the purpose of the Data Protection Act 1998, the data controller is Fiona Florey, Churchills Farmhouse, Moreton Lane, Northmoor, OX29 5TE.

Personal Information we collect from you

Information we collect about you:

When using our site we automatically collect certain technical information about your device, known as ‘device information’. This includes information about your web browser, IP address, time zone, operating system, device type, and device cookies.

We collect device information using the following technologies:

‘Cookies’ are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable them, visit http://www.allaboutcookies.org

‘Log Files’ track actions occurring on the site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

‘Web beacons’, ‘tags’, and ‘pixels’ are electronic files used to record information about how you browse the site.

Information you give us:

This information includes any given to us by the completion of forms or purchases on our website, or through any other means of correspondence including phone, email or other. It includes information you provide when you book a dog walking slot, register to use the site, participate in a promotion or survey, when you report a problem, or when you participate in discussion boards or any other social media function. This information may include your name, billing address, email address, payment information, phone number. This is referred to as ‘order information’.

Information from other sources:

This refers to information about you that we receive from other sources such as third parties, or from other websites we operate or services we provide.

How do we use your information?

We use your information to provide you with information, products or services requested from us, or fulfil an obligation forming part of any contracts entered between yourself and us. Additionally, we may use this information to communicate with you, inform you of other goods or services that we offer that are similar to those you have purchased (when in line with the preferences you have shared with us), or to notify you of changes to our services.

We will use technical information to improve or optimize our site (for example by data analysis, testing, research, troubleshooting etc), and to improve our site so it is presented in the best way for your device. We use it as part of our efforts to keep our site safe and secure, and to screen for potential fraud (in particular your IP address).

We may combine the above with information we receive from other sources for the purposes set out above.

Disclosure of your information

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy. We may share information with our trusted third party providers including, business partners, suppliers and sub-contractors; advertisers and advertising networks that require data to select and serve adverts relevant to you; analytics and search engine providers that assist us in the optimisation and improvement of our site.

We will disclose your personal information to third parties in the event that we sell or buy any business or assets in which case we will disclose your personal data to the prospective seller or buyer of such business or assets; in the case that Floreys Field is acquired by a third party, to comply with any applicable law, regulation, legal process or governmental process; for the purposes of fraud protection and credit risk reduction; to prevent harm to the rights, property or safety of us, our users, yourself or any third party.

Where we store your personal data and how we ensure it’s safety

Some of the data that we collect from you may be transferred to and stored at a destination outside of the EEA; and may be processed by staff operating outside of the EEA working for either us or one of our suppliers. In such cases we will transfer your data only to countries as approved by the European commission as providing adequate level of data protection, or with an equivalent legal contract in place outlining adequate levels of data protection.

By submitting your personal data, you agree to the transfer, storing or processing. We work hard to maintain the security of the site and your information through the use of strict policies and procedures, including how we collect, retain, and prevent unauthorised use of any such information. We require any third parties to comply with similar security requirements. We take all steps reasonably necessary to ensure your data is treated securely and in accordance with this policy.

Whilst we take all reasonable steps to safeguard information, the transmission of information via the internet is not completely secure, and therefore we cannot guarantee the safety of your data transmitted to our site. Any transmission is at your own risk.

Our site may at times, contain links to and from websites of our partner networks, advertisers, and affiliates. If you follow a link to these websites, please note that these sites have their own privacy policies and we do not accept any responsibility or liability for these.

Cookies

Cookies are small pieces of data that websites store on a device. Cookies can improve your browsing experience because they help websites remember preferences and understand how people use different features. Our website uses cookies to distinguish you from other website users, enabling us to improve your website experience and us to improve our site.

Cookies do not contain any information that personally identifies you, personal information that we store about you may be linked, by us, to the information stored in and obtained from the cookies. Cookies can be removed by the following instructions in your device preferences. Disabling cookies may limit your online experience and mean that some features on our site may not work fully.

User Rights & Access to information

You have the right to ask us to object to the processing of your personal data for marketing purposes or to provide processing restrictions. You may also request details of how your information is being processed, access your stored personal information, request that your personal information is deleted or amended, and lodge a complaint with a supervisory authority. Any access request will be subject to a cost of £10 to meet our costs in providing you with details of the information we hold about you. You may find out more or exercise your rights at any time by contacting floreysfieldoxfordshire@outlook.com.

Updates and changes to our privacy policy

Any changes to our Privacy Policy will be posted on this page, and where required, sent to you via email. Any changes will be effective immediately upon publication. You are advised to check back frequently to ensure you see any updates or changes to our Privacy Policy. Continued use of the website following the publication of a new version constitutes your acknowledgement and consent of such amendments to the privacy policy.

Contact us

Any question, comments or requests regarding the site, this policy, or the information we collect and store about you are welcomed. You can contact us on floreysfieldoxfordshire@outlook.com

Updated on 5/7/2022